HelpWithTask.com

Frustrated with Technology? Let me help you!

I will help you complete the technology tasks you’ve been putting off, with patient, one-on-one support by phone or video, all from the comfort of your own space.

Learn More
  • Email
  • Online forms
  • Password resets
  • Video calls
  • Uploading documents
  • Booking Appointments
  • Navigating Medical websites
  • Navigating Insurance websites
  • And more...

Standard Help Session

$ 40 (up to 1 hour)
  • English Support
  • Remote Support (video or phone)
  • Up to 1 hour
Get Started
Up to 60 minutes of one-on-one remote support focused on resolving your primary issue. If we need more time after the first hour, I'll let you know before continuing. You can choose whether to extend your session or book another.

Guided Tech Session

$ 80 (up to 2 hours)
  • English Support
  • Remote Support (video or phone)
  • Up to 2 hours
Get Started
Up to 2 hours of one-on-one remote support focused on resolving your primary issue. If we need more time after the first 2 hours, I'll let you know before continuing. You can choose whether to extend your session or book another.

In-Person Session

$ 100 (per hour)
  • In-Person help in metro Atlanta
  • Senior Center Visits Available
  • Number of Hours are Flexible
Contact Me
In-Person Support is available in the Metro Atlanta area. Time blocks can be setup at Senior Centers to assist multiple people during that time block. Contact me to find out more.

Not sure if your issue is something I can help with?

Feel free to contact me before booking. I’ll gladly let you know whether it’s a good fit, with no obligation to schedule an appointment.

Contact Me

Why Choose Me

No Rush Promise

Patient, respectful guidance

Next Day Help

Next day appointments available

No Judgement

Help no matter the need or skill level

Security Focused

Your privacy is important

My Background

Technology has been a part of my career for many years. My background includes web development, technical support, customer service, and even several years as a hairstylist, where listening carefully, building trust, and helping people feel comfortable were just as important as the work itself.

Over the past few years, as my parents have gotten older, I’ve found myself helping them with everyday technology tasks, from navigating websites and completing online forms to solving email and device issues. Along the way, friends and family have often come to me for help with technology tasks and commented on my patience and ability to explain things in a way that’s easy to understand, without making anyone feel rushed or embarrassed.

That experience inspired me to offer the same kind of support to others. I understand that what seems simple to one person can be frustrating or overwhelming to someone else. Whether you’ve been putting off an important online task because it feels confusing, frustrating, or you simply haven’t known where to start, I’m here to help you work through it, one step at a time, so you can finally check it off your list with confidence.

FAQ

I can help with many common technology tasks, including email, password guidance, online forms, account setup, uploading documents, Zoom or video calls, navigating websites, organizing files, and many other everyday computer, phone, and tablet questions. If you’re not sure whether I can help, just ask!

Yes. Your privacy is very important to me. Whenever possible, you’ll enter your own passwords, PINs, payment information, and other sensitive details yourself. I never require your passwords, and I’ll guide you step by step while you remain in control of your accounts.

Appointments are conducted by phone or video (Google Meet), depending on what you’re most comfortable with. If you’ve never used Google Meet or shared your screen before, I’ll guide you through the process on the phone first.

Some issues can be resolved quickly, while others take more time. If we aren’t able to complete everything during your scheduled session, we’ll discuss your options before any additional time is added. You’ll always know what to expect before continuing.

Absolutely. Many appointments are booked by adult children, caregivers, or family members who want to help someone they care about. We can coordinate a time that works best for everyone.

That’s perfectly okay. Many people aren’t sure how long a task will take. Simply tell me what you’re trying to accomplish, and we’ll recommend the appointment that best fits your needs. If additional time is needed, we’ll discuss it before continuing.

Please don’t be. Everyone starts somewhere, and technology changes quickly. My goal is to provide patient, respectful support in a comfortable, judgment-free environment. Whether it’s your first video call or your hundredth online form, I’m here to help.

Appointments may be canceled or rescheduled at least 24 hours before the scheduled start time for a full refund or to receive a credit toward a future appointment. Because appointment times are reserved exclusively for you, cancellations made with less than 24 hours’ notice are generally non-refundable.

If you miss your scheduled appointment without notice, or are more than 15 minutes late, your appointment may be considered a no-show and cannot be refunded. If you’re running late, please contact me as soon as possible, and I’ll do my best to accommodate you if my schedule allows.

I’m happy to answer questions before you schedule an appointment. If you’re not sure whether your issue is something I can help with, just reach out. I’ll let you know honestly whether it’s a good fit before you book.

Just need someone to be patient with you?

In a world where technology moves fast, you can sometimes feel left behind. Let me help.

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